Online counselling has been snowballing since the start of the Covid-19 pandemic. Online counselling is available at Soul Mechanics, where the online platform used is either Google Meet or other live video chat tools. The administrative staff would provide clients with the appropriate meet-up link to enter during the agreed-upon time.

Each session would last approximately 60 or 90 minutes, depending on the session arranged with your counsellor, once every two weeks at Soul Mechanics unless stated otherwise.

Typically, the counsellor would want to see the client’s face, at least from the shoulder upwards. This is to help the counsellor gauge the client’s non-verbal behaviours and mannerisms better. The counsellor typically removes any background filters but may blur the background to avoid distractions.

The contact between the client and counsellor is limited to their scheduled online session. It does not permit contact for live texting, phone calls, messaging or email. All communications outside the sessions are to be relayed by the administration staff of Soul Mechanics.

Online counselling promotes convenience for less travel, allows clients to see their counsellor from the security of their home, improves privacy and more. However, if clients have tendencies to have mental illnesses such as schizophrenia, suicidal intentions and more, face-to-face sessions with your appropriate mental health professional may be more suitable.

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    Frequently Ask Questions

    You can talk about anything that is on your mind – counselling is a safe space for you to pour out anything you feel you need to discuss or to help you process any difficulties you may be facing.

    Yes, what you say to your counsellor is confidential and all of our staff adheres to a code of conduct and policies regarding confidentiality. Information you provide with use will not be shared with a third party whatsoever.

    We are only able to offer counselling on a weekly basis. We have found that counselling is most beneficial when accessed weekly. Regular sessions allow trust, openness and connection to develop which are fundamental ingredients to making counselling work.

    You can choose to continue in counselling for up to 2 years. If you wish to have more sessions, please speak to your counsellor and an extension may be granted if it is clinically appropriate. You can discuss how long you wish to engage with counselling during your assessment appointment and as you work with your on-going counsellor.

    We are certified professional counsellors with over 2+ years of experience and continue to strive to offer a safe and quality service.

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