Online counselling has been snowballing since the start of the Covid-19 pandemic. Online counselling is available at Soul Mechanics, where the online platform used is either Google Meet or other live video chat tools. The administrative staff would provide clients with the appropriate meet-up link to enter during the agreed-upon time.

Each session would last approximately 60 or 90 minutes, depending on the session arranged with your counsellor, once every two weeks at Soul Mechanics unless stated otherwise.

Typically, the counsellor would want to see the client’s face, at least from the shoulder upwards. This is to help the counsellor gauge the client’s non-verbal behaviours and mannerisms better. The counsellor typically removes any background filters but may blur the background to avoid distractions.

The contact between the client and counsellor is limited to their scheduled online session. It does not permit contact for live texting, phone calls, messaging or email. All communications outside the sessions are to be relayed by the administration staff of Soul Mechanics.

Online counselling promotes convenience for less travel, allows clients to see their counsellor from the security of their home, improves privacy and more. However, if clients have tendencies to have mental illnesses such as schizophrenia, suicidal intentions and more, face-to-face sessions with your appropriate mental health professional may be more suitable.